Managerial Skills

Course content:

  • Leadership vs. Managerial Skills
  • Leadership Skills and Competencies, Manager’s Social Skills
  • Situational Approach to Leadership (Directive and Consultative Style)
  • Negotiation and Conflict Management
  • Leadership and Teams, Facilitation of Teams
  • Leading Work Groups and Teams
  • Orming – Developments Stages of Team and Managerial Interventions
  • Managers Communication Skills and Feedback
  • Delegation Skills and Coaching