Managerial Skills

Course content:

• Leadership vs. Managerial Skills
• Leadership Skills and Competencies, Manager’s Social Skills
• Situational Approach to Leadership (Directive and Consultative Style)
• Negotiation and Conflict Management
• Leadership and Teams, Facilitation of Teams
• Leading Work Groups and Teams
• Orming – Developments Stages of Team and Managerial Interventions
• Managers Communication Skills and Feedback
• Delegation Skills and Coaching

Recommended literature:

GARY YUKL: Leadership in organizations, Global ed., Boston: Pearson, 2013, ISBN 978-0-273-76566-0

KENNETH BLANCHARD, SPENCER JOHNSON: The one minute manager: increase productivity, profits and your own prosperity, London: Harper Collins, 1983, ISBN 0-00-710792-7

FISHER, W. URY, B. PATTON: Getting to yes: negotiating an agreement without giving in 2nd ed., London: Random House Business Books, 1992, ISBN 1-84-413146-7