Managerial Skills

Course content:

• Leadership vs. Managerial Skills
• Leadership Skills and Competencies, Manager’s Social Skills
• Situational Approach to Leadership (Directive and Consultative Style)
• Negotiation and Conflict Management
• Leadership and Teams, Facilitation of Teams
• Leading Work Groups and Teams
• Orming – Developments Stages of Team and Managerial Interventions
• Managers Communication Skills and Feedback
• Delegation Skills and Coaching